Contact: Omead Kohanteb | email@example.com & firstname.lastname@example.org
My team is currently looking for a Research Associate to join us in working on Google Search, Maps and Identity related products (See job description below).
Please respond to me and Kathryn Papadopoulos (CC’ed) if you are interested.
User Experience Research Associate
This position is primarily based in Google’s office in Mountain View, CA. You will also work from the Google San Francisco office from time to time and you may make day trips to user study locations outside of the Bay Area. You may be asked to work from other offices, too, as needed. Most of the work will take place during regular business hours, but you will need to work on evenings from time to time. You may be asked to work on Saturdays occasionally. The position is a contract role for a duration of 6 months and can be extended up to 1 year depending on performance and need.
The area: User Experience
We follow a simple but vital premise in the User Experience group: “Focus on the user and all else will follow.” We’re passionately interested in our users and strive to learn everything we can about their goals and needs, attitudes and emotions to help define the products and experiences we create. The User Experience team is a critical driving force behind gathering these insights and then using them to inspire and inform design. We are a multi-disciplinary team of interaction designers, visual designers, user researchers, copywriters and web developers who collaborate closely with each other and with Engineering and Product Management to create innovative, and usable, products that people love to use.
The role: User Experience Research Associate
As a Research Associate, you’ll have the opportunity to support our research activities in developing innovative, user-friendly, best-of-breed products. We are looking for individuals who have excellent communication skills, are diligent, detail-oriented, and can work fairly independently.
Assistance in preparing user research activities (working with the recruiters to schedule study sessions, finalizing study protocols, setting up the usability lab etc.).
Observing and running usability testing sessions and interviews.
Administering questionnaires, surveys, and interviews.
Taking notes during user study sessions.
Conducting literature reviews and competitive analyses.
Analyzing qualitative & quantitative data.
Communicating findings from the study to the research lead.
Creating reports (including creating graphs, highlight videos, slide decks etc.).
Analyzing, interpreting and summarizing existing research reports.
B.A./B.S. (completed) or M.A/M.S./Ph.D. (in progress or completed) in Human Factors, Psychology, HCI/Computer Science, or other field emphasizing human behavior; or in lieu or degree, some related work experience.
Detail-oriented and ability to work fairly independently on a variety of tasks.
Interest in general research and user research methods.
Strong oral and written communication skills.
Can prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects.
Technical aptitude, familiarity with basic graphic and video editing tools preferred.
Knowledge of basic statistical concepts preferred.
OK with flexible working hours (regular business hours + evenings and Saturdays if needed).
Optional: Valid driver’s license (for driving a van to user testing locations outside of the Bay Area).