contact: Erica Gibson |


Job description

Do you want to help us create great user experiences for products that delight users world wide?

My Contacts

My Contacts is a successful and highly rated app with over 1 million active users for backup and restore of phone contacts. It allows users to keep an up to date backup list of their contacts securely in the cloud and/or transfer their contacts from a phone to another. The app is available in multiple countries, in both the Apple Store and Google Play with 4+ ratings. The My Contacts team is a small, diverse and dedicated team that is part of the Storage and Security Services team in Telenor Digital, that also includes Capture (Min Sky). English is Our working Language.

Based on the success of My Contacts, we would like to explore an array of new product directions and value props with a user focused approach where design, research, product management and development work closely together, iterate and innovate with the end goal of providing added value to the end users.

The position will be based at Fornebu, Norway, and reports to Monica Iacob, Head of Product. Please check out my LinkedIn profile

We conduct background checks on relevant candidates through Semac AS.


We are looking for an experienced user experience researcher with both qualitative and quantitative research competences.

You will work closely with designers, product manager and engineering to secure a healthy and efficient user focused product development. Your job will be to help identify user needs and goals that would inform potential product development directions.

You will design, run, analyze and report on user research and usability testing for our products

You will collect and analyze user behavior through server logs, online experiments (A/B testing), benchmark studies, lab studies, and surveys. You need to understand and incorporate complex technical and business requirements into your research and be able to advocate research findings to diverse audiences through written reports and oral presentations.

We also do have a few requirements to you! To qualify for a position you need to have a minimum of 3 years relevant work experience with proven results. You should master both qualitative and quantitative research methods and feel equally comfortable with them (ranging from anthropology to experimental approaches). You should have a strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase. You should have knowledge or at least interest, in Statistical analysis and you should want and be willing to invest in developing these competences.

On a personal level you should have excellent interpersonal, communication, negotiation and collaboration skills. As well as a structured mind able to zoom in and out of the product, understand the context prove a high degree of maturity and self-discipline.

Why work for us?

We really want good people to thrive and love to work with us, and therefore we present a few from our long list of benefits; a very good personal health insurance, a smacking good pension plan, great lunch, free mobile phone and data usage, a desk if you want one and we’ll even throw in a chair, your own shiny mac, and in case you wondered; competitive salaries.

As a User Experience Researcher for My Contacts you get an opportunity to work with a product that is loved by millions of users worldwide, and have strategic value for Telenor Group

You will also be part of a very competent startup-team with global ambitions.

Application deadline: 12th of March

Questions regarding is opportunity can be directed to Monica Iacob, +47 41 22 76 72 currently in timezone GMT -4



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